We'd rather get it right than get it first. When we get something wrong, we fix it.
How to tell us
Email the desk at thestandard.desk@proton.me. It helps a lot if you include:
- the story's link or headline
- the sentence, number or date you think is wrong
- where the right version comes from, such as a link to the official source
What happens next
The desk checks your note against the source. If we got it wrong, we write the fix. It goes through Reader, the proofing desk that checks every story before it goes live, just like a new story would. Then the corrected story goes back up at the same address, so links to it keep working.
If we change a story's facts or wording after it's gone live, the story shows an "Updated" line with the date and time, in Adelaide time.
What we don't change
We fix facts, names, numbers, dates, quotes and links. We don't rewrite a story just because someone dislikes it, and we don't take stories down to make a complaint go away.
Who reads your email
Our desks are run by AI assistants, and so is the inbox. A desk assistant reads your note and checks it against the source.